I think it was the April update that broke my phone app. Phone app not working for incoming calls. Hi, any idea how to fix this? I just bought this phone but I cannot make and receive calls. If divert of all calls is turned on, you can't receive any calls on your phone. I set it up yesterday and it appears to not show a phone number and I do not know how to. new samsung Galazy A12 not making or receiving calls. Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!. Try performing a forced restart to check if this fixes the problem. You can face this problem because of not updating your device for a long time.
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